Frequently asked questions

It is all on our public price list: £90 callout including the first hour then £50 an hour, EICRs from £200, fuseboards from £800, rewires from £4,500, day rate £400. Anything bigger than a straight swap gets a free written quote first, and the written quote is fixed.

TR Electrical is an NICEIC Approved Contractor, which means our work, premises, test equipment and certification are assessed by the NICEIC. We are fully insured, and notifiable work goes to building control under Part P.

Hereford and the whole county: Ledbury, Leominster, Ross-on-Wye, Bromyard, Kington, Credenhill, Weobley and the villages in between. Prices are the same across Herefordshire.

Booked jobs usually get a slot within the week. Urgent faults get the first available van during working hours, Monday to Friday 8am to 5pm, and Hereford addresses are often reached the same day.

We answer Monday to Friday, 8am to 5pm, and we don't claim a 24/7 hotline we can't staff. Out of hours: a street-wide power cut is a call to 105 (free from any phone), and smoke or fire is 999 first.

Quickly, by email, once the testing and paperwork are finished. Landlords and letting agents get a PDF that drops straight into their compliance records.

No. You get the remedial quote in writing before we leave and you are free to take it to anyone. Most people use us because the quote is already in their hand, but that is your call, not a condition.

Please do, it is the fastest route to a price. A photo of the fuseboard, the fitting or the fault plus one sentence is enough for us to price most small jobs on the spot.

No. Quotes are free, written, and valid when we give them. You will never get a surprise number after the work.

No. The £90 minimum visit covers the first hour, and if we can fix two or three small things in that hour, we will. Save up the niggles and hand us the list.